At 1vyn, we regard the privacy of Malaysian players as more than a legal obligation — it is our moral responsibility as a platform you trust. This Privacy Policy clearly explains how we collect, use, store and protect your personal data at all times.
By registering for or using the 1vyn platform, you agree to the collection and use of your information as described in this Privacy Policy. This document forms part of the Terms & Conditions 1vyn and should be read together. If you do not agree with any part of this policy, please discontinue your use of the 1vyn platform.
1vyn collects your personal data only when it is necessary and relevant to the services we provide to you as a member. We do not collect data excessively and do not retain information that is irrelevant to the operation of the 1vyn platform. The following are the categories of data we may collect:
We do not collect sensitive data such as medical information, religious beliefs, political views or biometric data unless strictly necessary for a specific identity verification purpose and with your explicit consent.
Every piece of data we collect has a specific and legitimate purpose. 1vyn does not use your data for purposes unrelated to the services we offer to Malaysian players. The following are the primary purposes for which your data is used at 1vyn:
1vyn processes your personal data on the basis of one or more of the following legal grounds, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable regulatory requirements:
1vyn does not sell, rent or trade your personal data to any third party for their own marketing purposes. This is 1vyn's absolute commitment to all our Malaysian members. However, there are limited circumstances in which we need to share your data with certain parties:
In all data sharing scenarios described above, 1vyn ensures that parties receiving your data are bound by adequate data protection agreements and use that data solely for specific, legitimate purposes.
1vyn implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or accidental destruction.
Technical security measures we employ:
Data retention period: 1vyn retains your data for as long as necessary to fulfil the purpose for which it was collected. Active account data is retained for the duration of your membership and for 7 years after account closure for Malaysian financial law compliance purposes. Data that is no longer required will be securely deleted or anonymised in accordance with our established data deletion procedures.
The 1vyn platform uses cookies and similar tracking technologies to enhance your experience, maintain the security of your login session and understand how Malaysian players interact with our platform.
Types of cookies we use:
You can manage your cookie settings through your web browser's settings. Disabling certain cookies may affect the functionality of some parts of the 1vyn platform. For more information on managing cookies, refer to the documentation for your web browser (Chrome, Firefox, Safari, or Edge).
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data that 1vyn holds about you. We are committed to respecting and facilitating the exercise of all these rights:
To exercise any of the above rights, contact the 1vyn Privacy Officer by email at [email protected] or via our customer support live chat. We will process your request within a reasonable timeframe and keep you updated on its status.
In the course of operating the 1vyn platform, there are situations where your personal data may be processed or stored outside Malaysia — for example, on cloud servers located in other countries or by game software providers operating from abroad.
When cross-border data transfers occur, 1vyn ensures your data is afforded adequate protection through the following measures:
If you have questions about cross-border data transfers relating to your 1vyn account, please contact our Privacy Officer for further information.
The 1vyn platform is restricted to individuals aged 21 and above. We do not knowingly collect or store personal data from individuals under the age of 21.
Should 1vyn discover that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the relevant account. If you believe that a child or underage individual has registered an account with 1vyn, please contact our support team immediately so that appropriate action can be taken without delay.
Parents and guardians are encouraged to use appropriate parental control software to restrict children's access to online gambling websites.
The 1vyn platform may contain links to third-party websites or services that operate independently of 1vyn. This Privacy Policy applies solely to the 1vyn platform and does not cover the privacy practices of any third-party websites you may access via links from our platform.
1vyn is not responsible for the privacy policies or data handling practices of any third-party websites. We recommend reading the privacy policy of every website you visit to understand how your data is managed there. When using payment services such as Touch 'n Go eWallet, GrabPay, or Boost to make deposits at 1vyn, you are also subject to the respective privacy policies of those payment providers.
1vyn reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements or feedback from our Malaysian player community. Any amendments will take effect as soon as the updated version is published on the 1vyn platform.
For significant amendments that materially affect your privacy rights, 1vyn will notify you via your registered email address or an in-platform notification at least 14 days before the changes take effect — giving you time to review them and take action if necessary.
The "Updated" date displayed at the top of this document reflects the date of the most current version of this Privacy Policy. We encourage you to review this page periodically. Your continued use of the 1vyn platform after any amendments to the Privacy Policy take effect constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 1vyn handles your personal data, please contact our Privacy Officer through the following channels:
Data rights requests (access, correction, erasure) will be processed and responded to within 30 days of the request being received. Should your issue not be resolved satisfactorily through 1vyn's internal channels, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).
A simple overview of how your personal data is used securely within the 1vyn ecosystem
All communications between your device and 1vyn's servers are protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read by any unauthorised party while in transit.
1vyn has never and will never sell, rent or trade your personal data to advertisers, data brokers or any third party for their marketing purposes. This is an unwavering promise we make to every Malaysian player who entrusts 1vyn with their personal information.
The 1vyn account control panel lets you manage and update your personal data, set communication preferences, request a copy of your data or initiate the account closure process — all online, without needing to contact support for most routine operations.
1vyn's Privacy Policy and data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance reviews by independent legal advisors to ensure our practices remain aligned with applicable Malaysian law at all times.
1vyn only collects data that is strictly necessary to deliver our services to you — nothing more. This "data minimisation" principle means we do not collect data for the sake of it, and we continually reassess whether every piece of data we hold is still required for a legitimate purpose.
1vyn has appointed a dedicated Privacy Officer responsible for ensuring compliance with our privacy policy, handling data rights requests and serving as the primary point of contact for any privacy-related concerns. Our Privacy Officer can be reached directly at [email protected] in Bahasa Malaysia.
In today's digital age, where nearly every aspect of our lives — from online banking via Maybank2u or CIMB Clicks to payments through Touch 'n Go eWallet and GrabPay — takes place online, protecting personal data has become an increasingly important concern for Malaysian users. At 1vyn, we understand that when you entrust us with your personal information, that trust is not something we take lightly.
The information you share with 1vyn during registration and use of the platform — including your name, phone number, payment details, and activity history — is data we handle with full responsibility and care. 1vyn never uses your data for any purpose beyond what is explicitly described in this Privacy Policy, and we do not share your data with any party that has no legitimate need to access it.
One aspect of privacy that Malaysian online casino players often overlook concerns their financial data. When you deposit funds into 1vyn using Touch 'n Go eWallet or GrabPay, or withdraw your winnings via DuitNow to your bank account, all transaction information is processed to the highest security standards. 1vyn does not store your full account number or eWallet PIN — all payment integrations are handled through secure gateways that do not expose these sensitive details to 1vyn directly.
We also understand that as an online casino player, you may value your privacy regarding your gaming activity. Your game records, betting history and winnings data at 1vyn are confidential information that we protect with care. This information will not be shared with any party except as required by applicable Malaysian law or for legitimate audit verification purposes.
1vyn believes that trust is the foundation of the relationship between a platform and its players. That trust is built not only through fair play and prompt payouts, but also through transparent, responsible data handling that meets the highest standards. This is why we continuously invest in security infrastructure, staff training and data protection law compliance — because you deserve a platform that genuinely values your privacy, not merely one that claims to.
Answers to the most frequently asked questions by Malaysian players about privacy and data protection at 1vyn
Your personal data belongs to you. We at 1vyn are merely its custodians for as long as you play with us. We do not exploit your data, sell it or use it for any purpose you have not consented to. Your trust is our priority — without it, 1vyn could not exist as the platform you know and love today.
For any privacy concerns, contact us at [email protected]. You may also read our Terms & Conditions and Responsible Gaming us for a complete overview of how 1vyn safeguards your interests.
Keep your 1vyn account secure by not sharing your password, avoiding logging in on other people's devices and always logging out after your session. If you suspect your account has been accessed without your authorisation, contact the 1vyn support team immediately via live chat. The 1vyn platform is exclusively for individuals aged 21 and above who are residents of Malaysia.
Now that you understand how 1vyn protects your personal data, you can play with complete peace of mind. Over 200,000 Malaysian players have trusted 1vyn — with a minimum deposit of just RM 10 via Touch 'n Go or DuitNow, more than 50 premium games, and genuine data privacy safeguarded at all times. Register for free today.